Viper Legendary Auto Glass FAQ – Winnipeg Auto Glass & Windshield Replacement

We’ve answered the most common questions customers ask about windshield repair, replacement, MPI claims, and auto glass care.
If you don’t see your question here, give us a call — our Winnipeg team is always ready to help.

Service & Convenience

How long does a windshield replacement take?
Most windshield replacements take 1–2 hours, depending on your vehicle and the type of glass. Because we keep glass in stock and use premium materials, our ASAP Glass Replacement process gets you back on the road quickly without sacrificing safety.

Do you offer same-day windshield replacement?
Yes. in many cases we provide same-day auto glass replacement in Winnipeg. If you’re in a rush, let us know and we’ll do our best to schedule you in.

When can I drive my car after a replacement?
Every windshield uses a special adhesive that needs time to cure. This is called Safe Drive-Away Time (SDAT). Our materials have an SDAT time of 30 minutes, depending on the weather. We’ll tell you exactly when it’s safe to drive after your installation.

Can you pick up and drop off my vehicle?
Yes! We offer Free Pickup & Dropoff Service across Winnipeg for FREE. Whether you’re at home or work, we handle the logistics so your replacement is effortless.

Do you offer mobile service?
Yes, for many vehicles. However, if your car requires ADAS calibration (driver-assist camera recalibration), we may need to complete the job in-shop, where we have the right equipment.

Insurance & Cost

Do you handle MPI Glass insurance claims?
Absolutely. As an MPI Accredited shop, we open and manage your claim from start to finish. That means less paperwork, no stress, and faster approval.

What deductible will I pay with MPI?
Your deductible depends on your Autopac coverage. With $200 Plus coverage, stone chip repairs often have a $0 deductible, while full replacements carry your chosen deductible. We’ll explain your exact costs before starting work.

Is stone chip repair covered by MPI?
Yes — most stone chip repairs are covered under comprehensive insurance. If you carry $200 Plus, you usually pay nothing out of pocket for repairs.

Will a glass claim affect my insurance rates?
Comprehensive claims like glass repair/replacement do not affect your driving records. We’ll guide you through your options before filing.

How much does a windshield replacement cost without insurance?
Pricing depends on your vehicle, glass type, and features (rain sensor, heated glass, HUD, etc.). Contact us for a Free Estimate and Diagnostic before deciding.

Repair vs. Replacement

Can a chip be repaired, or do I need a new windshield?
Small chips and short cracks (generally up to 6 inches) can often be repaired. However, damage in the driver’s line of sight, at the edge of the glass, or over sensors usually requires full replacement for safety.

What types of damage cannot be repaired?
We cannot safely repair:

• Long cracks (over ~6 inches)
• Damage that penetrates both glass layers
• Severe contamination or complex spidering cracks
• Cracks around cameras, rain sensors, or heating elements

In these cases, windshield replacement is the safest choice.

Quality & Safety

What is covered under your Lifetime Warranty?
Our Lifetime Warranty covers workmanship issues such as:

• Water leaks
• Air noises/whistling
• Manufacturer defects

If any of these occur after your service, we’ll fix them at no cost.

Do you recalibrate ADAS cameras after windshield replacement?
Yes. Nearly all modern vehicles require ADAS recalibration when the windshield is replaced. We perform static and/or dynamic calibration as required by your manufacturer, so features like lane assist and collision warning continue to function safely.

Do heated windshields or rain sensors need special parts?
Yes. We match your replacement glass by VIN to ensure all features, heating elements, acoustic layers, rain sensors, and HUD work as intended.

Do you service all makes and models?
Yes. From compact cars to trucks, SUVs, and luxury vehicles, we service all makes and models, including European, Japanese, and domestic brands.

Aftercare

Can I wash my car after a windshield replacement?
Avoid high-pressure car washes for the first 48 hours. Gentle hand washing is typically fine after 24 hours.

What should I avoid right after installation?
For the first day:

• Don’t slam doors
• Avoid removing retention tape
• Skip automatic car washes
• Don’t place covers or objects against the glass

Following these steps ensures a perfect seal.

How can I stop a chip from spreading before my appointment?
Try to keep the area dry and clean, avoid sudden temperature changes, and place a piece of clear tape over the chip to prevent dirt and moisture from entering.

Will you clean up the broken glass?
Yes, we include Complimentary Glass Cleanup with every job, vacuuming up shattered glass so your vehicle is safe and spotless.

Why Choose Viper Auto Glass in Winnipeg?

• MPI Accredited – hassle-free claims start to finish
• ASAP Glass Replacement – fast turnaround with premium materials
• Free Pickup & Dropoff – convenience across Winnipeg
• Lifetime Warranty – workmanship guaranteed for life
• Free Estimates – upfront, honest pricing every time
• Complimentary Glass Cleanup – we leave your vehicle spotless

When it comes to auto glass in Winnipeg, we combine speed, safety, and service better than anyone else.